Data Collection
When you contact Facility Shield FM, we only collect the information we need to respond and manage our services properly. This may include your name, job title, company name, email address, phone number and basic details about your site or enquiry.
We also collect limited technical information when you visit our website, such as IP address, browser type and pages viewed. This helps us keep the site secure and understand how it is used, but we do not use it to identify you personally unless it is needed for security or legal reasons.
Data Usage
Data Usage
We use the information you give us to respond to your enquiry, prepare quotes, manage ongoing contracts and improve the services we provide. Where you become a client, we may also use your details to send essential service updates or safety information related to your sites. We do not sell your data to third parties.
Data Protection
We take reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. Access to client data is restricted to staff who need it to perform their role, and we only keep information for as long as it is needed for legal, accounting or operational reasons.
Your Rights
Depending on UK data protection law, you may have rights to access, correct or delete the personal information we hold about you, or to object to certain types of processing. If you would like to exercise these rights or have questions about how we handle your data, please contact us using the details on this site.